Taal's Friend – Loyalty Program Terms

Taal's Friend is the digital loyalty program of Taal Coffee & More, operated by Everybody Taal B.V., registered with the Dutch Chamber of Commerce (KvK) under number 96939060, with its registered office at J.J. Cremerplein 34, 1054 TL Amsterdam, the Netherlands ("Taal", "we", "us"). You can reach us at info@taalcoffee.nl, for program support at support@taalcoffee.nl, or in our café.

By joining the program you agree to these terms. The program is provided through a digital loyalty card that you add to Apple Wallet or Google Wallet, or via your personal card page in the browser. The loyalty system is our own software, operated by Taal; your use of Apple Wallet or Google Wallet is additionally subject to Apple's or Google's own terms for those services.

Participation is free. To join, you enter your email address on our signup page and add the digital card to Apple Wallet or Google Wallet; if you prefer not to use a wallet, you can use the personal card link we provide instead. You must be at least 16 years old to participate. One card per person; the card is personal and may not be sold or transferred.

You receive one digital stamp for each qualifying purchase of a coffee or other hot beverage at our café, registered at the till at the moment of purchase by our staff scanning your card (or, if you don't have your card with you, by looking up your card by email address). Stamps cannot be added afterwards for past purchases.

After collecting six stamps, your seventh coffee is on us. The reward entitles you to one free coffee or hot beverage of equivalent or lower value than your average stamped purchase, redeemable at our café by presenting your digital card at the till. After redemption your stamp count starts again from zero. If you prefer, the reward can remain on your card and be redeemed on a later visit.

Your digital card is static: it carries your personal code but does not itself display or update your stamp count. You can always see your current stamps at the till when your card is scanned, or on your personal card page (linked on the back of your card).

We currently send no notifications through your card. Your device may display the card on your lock screen when you are near our café; this is a built-in feature of Apple Wallet and Google Wallet that works entirely on your device — we do not receive your location.

If you have given the separate consent at signup, we may send you promotional emails. If you have additionally consented to future wallet notifications, we may in the future introduce promotional notifications via your card (including near our café); we will inform you and ask for confirmation before activating this feature. You can unsubscribe from promotional emails via the link in each email or on your personal card page, and withdraw any consent at any time, without losing your stamps.

To stop lock-screen card display:

1. Apple Wallet: open the card, tap the "…" button, and switch off "Suggest on Lock Screen"
2. Google Wallet: open the card, tap the menu, and disable "Use on lock screen"

Removing the card from your wallet ends your participation and stops all notifications.

The program is intended for genuine personal use. We may decline stamps or rewards, or deactivate a card, in cases of fraud, abuse, or manipulation of the program (for example, duplicate cards or stamps obtained without a qualifying purchase).

We may amend these terms or the program (including the stamp threshold or reward) for legitimate reasons, such as operational, economic, or legal reasons. Material changes will be announced with reasonable advance notice via the card, our website, or email.

We may discontinue the program with at least 30 days' notice; you will be given the opportunity to redeem earned rewards during the notice period. Already-earned rewards remain valid for that period.

The program is provided free of charge. To the extent permitted by law, our liability in connection with the program is limited to the value of unredeemed rewards on your card.

Nothing in these terms limits liability that cannot be limited under Dutch law, or affects your statutory rights as a consumer.

How we handle your personal data is described in the Taal's Friend Privacy Notice, available at taalcoffee.nl/privacy and via your digital card. Please read it — it explains what we collect (essentially just your email address and your stamps), why, and your rights.